Overview
Ainispace replaces scattered WhatsApp groups and unanswered calls with a structured communication layer. Notices go to everyone instantly, complaints are tracked to resolution, and every message has a clear paper trail.
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Landlords post notices directly to all tenants in a property
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Policy documents uploaded and accessible to tenants anytime
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Notices are timestamped and stored — no "I never saw it" disputes
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Broadcast notifications for urgent announcements
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Tenants and house hunters submit complaints through their portal
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Complaints categorised by type — noise, maintenance, billing, etc.
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Landlords and agents respond directly within the complaint thread
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Status tracked from open → in review → resolved
Issue Reporting & Replies
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Tenants raise issues with photo attachments and priority level
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Landlord and agent can reply and update status from their portal
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Issue history preserved for reference in disputes
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Automatic notification to landlord when a new issue is raised
Admin Broadcast Notifications
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Super admin can broadcast messages to all users on the platform
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Target by user type — landlords, tenants, agents, or all
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Notification history visible to admin for audit purposes
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Critical system alerts delivered via in-app notification
Explore All Features
Everything AiniSpace has to offer for your property journey